§ 1 General
The following conditions are part of
the contract of all supply agreements. They are the
basis for all offers and agreements. They apply as accepted
when placing an order or accepting delivery.
Deviating customer’s conditions that
are not explicitly accepted in writing are not binding,
even if they are not expressly contradicted. We are
not liable for damage in transit. The customer must
make the conveyor aware of any damage immediately and
notify us promptly (email, telephone).
§ 2 Offers and prices
Our offers are available in the Internet
at the website www.dogiaction.de
. The prices shown on the website are binding. The offers
for sale on this website represent our offer packages
for dogs. If you submit an offer from your side and
we accept the offer a sales contract is deemed to have
The processing of the purchase is performed
via an external service provider such as PayPal or only
via Internet Explorer using Amazon Payment. If you have
a user ID and a password with these online merchants
you already know the procedure whereby logging into
your account authorizes the payment to us.
§ 3 Delivery
We deliver the
package via DHL insured against loss.
§ 4 Delivery time
payment the selected merchandise will be shipped. Claims
for damages from alleged late delivery are excluded.
§ 5 Complaints
If an order does not
meet your expectations you are entitled to exchange
or return. If you have any reason for complaint please
send us an email in advance to info (at) dogiaction
§ 6 Liability
When giving the fun
parcels to your pets the animals should be supervised.
Our test dogs, to which we owe the idea of the fun parcels,
always searched for the treat and did not eat the wrapping
paper. Nevertheless, the constituents of the wrapping
are harmless to animal stomachs and are excreted with
the animal’s droppings. There are also no objections
from a veterinary point of view. Letting the animal
occupy itself this way is recognized as very worthwhile.
§ 7 Internet law – communication with
Please do not issue a caution without contacting
us in advance. If, in your opinion, our internet pages
violate the rights of third parties or statutory provisions
then we would request a reasonable explanatory message
without charge. We will review the claim and act accordingly.
If you should decide to forego this
simple form of communication and use legal representation
and a corresponding charge you are free to do so. However,
if you attempt to claim any associated cost from us
we shall reject your claim and make a counterclaim for
damages because you would be in violation of this article.
§ 8 Retention of title
are made subject to retention of title. The delivered
goods remain our property until the purchase price is
paid in full.
§ 9 Right of cancellation / right of
Consumers have a right of withdrawal under
the following conditions, whereby the customer must
be a natural person who enters into a legal transaction
for a purpose that cannot be attributed to their commercial
or independent professional activates:
You have the right to withdraw from
a legally effective purchase contract within 14 days
without giving any reason. The withdrawal period is
14 days from the date on which you or a third party
designated by you and who is not the carrier receives
To exercise your right of cancellation
/ withdrawal, you must notify:
Herrn Harry Raatz,
E-Mail: info (at) dogiaction (dot)
in a clear statement (such as registered
post, fax or email) about your decision to withdraw
from this contract. You may but are not obliged to,
use the attached withdrawal form.
You may fill out and send the withdrawal
form or another clear statement electronically via our
web page (http://wdr.dogiaction.de/wdr/index.php).
If you use this method you will promptly
receive an acknowledgement of the receipt of your cancellation
(for example by email).
To safeguard the withdrawal period it
is sufficient that you give the notification of your
wish to use the right of withdrawal within the withdrawal
Consequences of withdrawal
If you withdraw from a purchase contract
we shall pay back all payments that we have received
from you, including delivery cost, without delay and
at the latest within fourteen days after we have received
notification of your withdrawal of the purchase contract.
For repayment we shall use the same
method of payment that you used in the original transaction,
unless expressly agreed otherwise with you. Under no
circumstances will a charge me made for this repayment.
We are entitled to withhold repayment
until we have received the returned goods or until you
have provided proof that you have returned the goods,
whichever is the earlier.
You must return the goods without delay
and in any event within fourteen days from day when
you informed us of the withdrawal. The deadline is deemed
to have been met if you dispatch the goods before the
fourteen day period has expired. You bear the direct
cost of returning the goods.
You only need to pay for any diminished
value of the goods if this loss of value is as a result
of handling other than tests necessary to ascertain
nature, properties and function of the goods.
Exclusion of the right of withdrawal
The right does not apply to contracts
for the supply of goods which are:
- not prepackaged where the production
of which is an individual choice or specification is
decisive or where the goods are clearly personalized
to the requirements of the customer.
- to the supply of goods that can spoil
quickly or whose expiration date will expire quickly,
- to the supply of sealed goods which
for reasons of health are not suitable for return once
the seal is removed on delivery.
- to the supply of goods if the goods
are, due to their nature, inseparably mixed with other
goods after delivery.
End of the right of withdrawal
§ 10 Data protection in accordance with
§ 33 BDSG
All personal information shall be treated
as confidential and not passed on to third parties.
The data that is required for processing the transaction
will be stored in partially automated documents and
processed as part of fulfilling the transaction.
Only in the event that the purchased
goods are not paid for and the goods are not returned
shall further processing be passed to a collection agency
of our choice for fair value compensation.
under the link below: https://www.paypal.com/de/webapps/mpp/ua/privacy-full
You can object to or withdraw your consent
for the use and processing of your data for marketing
purposes (newsletters, mailing lists, letters) at any
time by notifying us at dogiaction.de.
Data for marketing and optimization
purposes is collected and stored on the website using
technologies from etracker GmbH (www.etracker.com
). A pseudonym user profile can be created from this
data. Cookies may be used.
Cookies are small text files that are
stored locally in the cache of the Internet browser
of the site visitor. Cookies enable the recognition
of the web browser.
The data collected with the etracker
technologies are not used to identify the visitor personally
and cannot be merged with personal data about the bearer
of the pseudonym without the express consent of the
The permission for data collection and
storage can be revoked at any time with effect for the
§ 10 Third-party websites – links
We expressly dissociate ourselves from
any linked site that does not have the prefixes www.dogiaction.de,
or www.dogiaction.com and www.auspackpakete-für-hunde.de
in the URL (redirect pages).
§ 11 Place of performance and jurisdiction
Frankfurt am Main